Janome problems' update......and daughter's surgery update...

As an update to the continuing problems with my Janome, I want to let you know the tally of what I sent to the Janome CEO. The envelope was quite heavy, thanks to the many of you who feel so badly for me and have rallied to support me. There were 29 letters in the envelope (in addition to my cover letter). The letters were from 14 states and 3 countries. The states represented were: Alabama, California, Delaware, Florida, Georgia, Kansas, Michigan, New Jersey, North Carolina, Texas, Virginia, Washington, West Virginia, and Wisconsin. I will, of course, let you know what response (if any) I get in regards to this mailing. I hope I can soon tell you that Janome stepped in and took care of the situation. In the meantime, I think it would be wise to continue to warn people in the market (now or soon) for sewing machines that they might want to be wary of Janome until they determine if the company stands behind their product to the point of going to bat for their customers when a machine exhibits continuing problems. As someone said in their email to me....a product is only as good as the customer service that stands behind that product!!! I thank all of you who are concerned about this on my behalf and want to see this sad situation come to a happy resolution. I am not trying to get another machine from them....I want my money back, pure and simple, as (based on my experience this past 6 months) I just don't trust Janome to BE there when needed if a machine has chronic, persistent problems!

My daughter had an allergy to the painkiller they gave her and that's been straightened out, but she also had some bleeding (that should not have occurred) so she has to go in and have it drained today. Apparently, this does happen for some people and I guess it will set her back a few days with physical therapy and her return to work, but I'm hoping the rest of her recovery goes smoothly. Thank you to all who have expressed concern about her and been keeping her in your thoughts and prayers. Okay...next....

I did get two more of Gyleen's quilt photos to lighten up enough to show them here. First is the main side of the quilt (one of the old ones she acquired and finished for her book....that I spoke about yesterday). And the second photo is of the back side of that quilt....with Gyleen's creativity showing on how she makes her quilt backs look great, too.